Privacy Policy

Effective Date: 9th March 2019

In this Privacy Policy, “we”, “us”, “our”, and “ourselves” refers to Ashley Vincent Photography, “the/this website” refers to www.ashley-vincent.com and www.ashley-vincent.co.uk, “you” and “your” refers to anyone accessing our website, and “customer”, “customer’s” or “customers” (as well as “you” and “your”) refers to any person making a purchase through our website.

This Privacy Policy applies to information we collect when you use our website and provides details that explain how your personal data may be used. If you have any further questions or queries regarding how we use your personal data please send us an email: enquiries@ashley-vincent.com

We use your data to enhance and improve the functionality and service of our website. By using our website you agree to the collection and use of information in accordance with this notice.

Definition of Terms

Personal Data

Personal Data refers to data or information that can identify you directly or indirectly as a user of our website, such as: your name, address, telephone number, and online identifiers, for example Cookies and your IP address.

Usage Data

Usage Data refers to data that is automatically collected when you use our website, which provides us with information such as how long you stayed on one particular page or another.

Cookies

Cookies are little pieces of digital data that websites transfer to a user’s computer (if the user chooses to allow them) by way of a web browser, which enables the website to retain certain information and recognise the user’s device.

Data Controller

Data Controller refers to a person who determines the purposes for which and the manner in which any personal information is, or will be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your information.

Data Processor (or Service Provider)

Data Processor (or Service Provider) refers to any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more efficiently.

Types of Data We Collect

Personal Data

While using our website we may ask you to provide us with certain Personal Data including, but not limited to:

  • First and last names

  • Email address

  • Mobile phone number and/or landline number

  • Billing address

  • Shipping address (if different from billing address)

  • Cookies and Usage Data (explained below)

We will collect this information from you when you visit our website, purchase our services or products, or when you contact us by email, telephone or post.

Usage Data

We may also collect information on how you access and use our website (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device on a temporary (for the duration of your browsing session only) or persistent basis (the cookie stays on your computer after your internet browser or device has been closed).

Cookies collect and store information about a user’s preferences, product interest and content viewed, which allows us to provide you with enhanced and customized experiences when engaging with our website. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our website and services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our website.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

Payment Data

Ashley Vincent Photography does not store your payment data on its servers.

Use of Data

We do use your Personal Data for the following purposes:

  • To provide and maintain our website and services

  • To notify you about changes to our website and services

  • To allow you to participate in interactive features of our website when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our website and services

  • To monitor the usage of our website

  • To detect, prevent and address technical issues

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about [unless you have opted not to receive such information]

  • The law allows us to use your Personal Data as set out above on the basis that the processing is necessary for the performance of a contract with you, or we are acting in our “legitimate interests”.

Marketing Communications

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, on the basis that such use is necessary for the purposes of the legitimate interests pursued by us.

We do not share your Personal Data with third parties for the third parties’ marketing purposes.

You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us by email at enquiries@ashley-vincent.com

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law, or in order to resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes in accordance with the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United Kingdom and choose to provide information to us, please note that such data, including Personal Data, will be transferred to the United Kingdom where it will be processed.

Your agreement to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

When we transfer Personal Data outside of the European Economic Area, we take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate safeguards and controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Ashley Vincent Photography, including enforcing any terms or agreements governing the use of our products

  • To prevent or investigate possible wrongdoing in connection with the website, for example to prevent an attack on our systems or network

  • To protect the personal safety of users of our website or the public

  • To protect against legal liability

  • Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Behavioural Re-Marketing

We do not use re-marketing services to advertise on third party websites to you after you have visited our website.

Google AdWords

Google AdWords re-marketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, and have put in place appropriate physical and technical measures to safeguard your Personal Data, we cannot guarantee its absolute security.

Your Rights

We aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed about the Personal Data we hold about you and if you want it to be removed from our systems, please contact us at: enquiries@ashley-vincent.com

Where you have consented to our processing your Personal Data, you have the right to withdraw such consent at any time, however please note that this will not affect the validity of any processing of your Personal Data up to the date of your withdrawal of consent. In the event you wish to withdraw your consent, please contact us at: enquiries@ashley-vincent.com

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you

  • To rectify any Personal Data held about you that is inaccurate

  • To request the deletion of Personal Data held about you

  • To require us to stop processing your Personal Data or object to specific types of processing of your Personal Data (for example where we process your Personal Data for direct marketing purposes)

  • Prevent automated decision-making

You may, in certain circumstances, have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

If you wish to enforce any of your rights please email us at info@ashley-vincent.com and we will respond to your request without undue delay and by no later than one month from receipt of your request, unless a longer period is permitted by applicable data protection laws. Please note that we may ask you to verify your identity before responding to such requests. We may charge you a reasonable fee, where permitted to do so by law, for dealing with your request which we will notify to you.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our website does not address anyone under the age of 13 (“Children”). We do not knowingly collect Personal Data from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Notice. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: enquiries@ashley-vincent.com

  • By post: Ashley Vincent Photography, LPS Livingstone, Sunley House, Olds Approach, Tolpits Lane, Watford WD18 9TB